The insurance landscape is held back by manual processes and cumbersome handoffs between multiple parties, which create bottlenecks at every touchpoint of a claim. It’s no wonder that loss adjustment expense accounts for 10% of the $250 billion insurance industry, and some Insured have to wait weeks from their first notice of loss to receive payment via paper check. Auto insurers’ top priority should be settling claims as fast as possible with the least amount of expense, meeting Insured expectations for smooth coverage and payment experiences so they can quickly get back on the road.
Learn MoreFast, efficient claims processing and settlement is the greatest driver of customer satisfaction across all insurance categories. Today’s policyholders expect easy, intuitive claims submission across multiple channels. They also demand transparent claim status throughout the process and fast settlement and payment of claims. At the same time, carriers benefit from maximizing the accuracy and speed of claims decisions. Our Claims Automation addresses both challenges.
Learn MoreOur digital platform handles car damage repairs seamlessly and offers an efficient allocation process. By enabling smart ‘matchmaking’ between specific repair requirements and body repair shops’ capabilities, claim handlers can quickly identify the most suitable body repair shop for the job while taking important criteria such as availability, expertise, and price into consideration.
Customers file damage reports within minutes by uploading photos in Vehiclecare’s web app or via partner-preferred systems.
Vehiclecare’s systems review damage reports and enrich them with relevant data to establish clear repair requirements.
Repairs are steered intelligently or tendered in a vast, dynamic and personalised repairer network through smart ‘matchmaking’ .
Claim handlers review offers and authorise repairs to the most suitable body repair shop for the job.
Customers plan their repair appointments on dates that fit their schedule in just a few clicks.
Customers receive updates throughout the process and provide feedback which offers valuable network and NPS insight.
We connect all industry stakeholders in entirely new ways.
Offer a frictionless repair journey attuned to today’s digital standards
Streamline workflows and minimise manual activities
Save costs while safeguarding repair quality
Gain unique real-time data insight at every step of the way
I really liked the service, Mr. Kapil was handling my car repair, I appreciate his patience and way of handling the customer, will look forward to their services if needed in future and definitely recommend them for car repair services. Services: Body repairs, Painting, General repairs & maintenance
Very well done..really appreciate teams help here to keep me posted on the vehicle repair progress. I am not sure whom to complain for the parts not available, but my beast is back with its class. Kudos to all who has been a part of this request.
I have got in touch with this firm through coverfox online insurence to get my car repaired and the services that this team provided were professional. Starting from arranging the pickup and coordinating with the insurence guy, the company people have helped me. Special thanks to Kapil who has followed it up well.
Amazing experience, friendly staff, prompt service and very economical compared to others. Fully satisfied. Will recommend to my friends and family.
I used VehicleCare to get my car Serviced. I am really satisfied with the quality of the service. I find it great value, the staff was very professional & they deliver the car on time .
The sevices provided are value for money highly recommended... Amazing experience, friendly staff, prompt service and very economical compared to others